English Overview
Excellence in patient experience is considered the new normal in healthcare. Why? Because of the proven impact patient experience has on long-term patient well-being and health status, as well on the healthcare system as a whole. Enhanced return on investment, and better clinical outcomes are confirmed to build the case for patient experience. This course is designed to provide healthcare services organizations and point of care professionals a foundational and easy-to-use learning content that supports and enhances building a culture of excellence for an outstanding patient experience.
This Activity for
- Other health care provider
- Respiratory Therapy
- Psychology
- Podiatry
- Physiotherapy
- Optometry
- Clinical Nutrition
- Nursing and Midwifery
- Dentistry and Related Specialties
- Resident / Fellow
- Physician
- Pharmacy
What I will learn?
1. Define what patient experience is and why it matters to healthcare organizations and providers
2. Identify the drivers of patient experience.
3. Discuss proven strategies that improves patient experience in the practice setting.
4. Recognize the basis for empathic, compassionate, patient centered communication as the standards in healthcare today.
5. Describe leadership approaches that are patient centered and drive excellence in patient experience.
2. Identify the drivers of patient experience.
3. Discuss proven strategies that improves patient experience in the practice setting.
4. Recognize the basis for empathic, compassionate, patient centered communication as the standards in healthcare today.
5. Describe leadership approaches that are patient centered and drive excellence in patient experience.
Prices Details
| Optional Details | Fee |
|---|---|
| Essentials in Patient Experience | 250 SAR |
VAT 15% Included
Additional items to the activity
| Optional Details | Type | Fee |
|---|---|---|
|
Essentials in Patient Experience Certificate
Accreditation |
Certificate | Free |
VAT 15% Included
