Overview
This presentation will explore the evolution of the patient experience concept and its drivers in healthcare guide by evidenced based models. it will also include insights from the practice for examples of successful implementation to support organizational transformation.
This Activity for
- Other health care provider
- Respiratory Therapy
- Psychology
- Podiatry
- Physiotherapy
- Optometry
- Clinical Nutrition
- Nursing and Midwifery
- Dentistry and Related Specialties
- Resident / Fellow
- Physician
- Pharmacy
What I will learn?
2. Compare and contrast evidence based patient experience frameworks ( IHI and The Beryl Institute)
3. Explore why patient experience matters in organizational transformation / effectiveness
4. Discuss practice examples of successful patient/person centered initiatives.
Main Them
Power point
Discussion
Mental simulation models to represent frameworks
Additional items to the activity
| Optional Details | Type | Fee |
|---|---|---|
|
Drivers of Patient Experience: Overview of Evidence Based frameworks and Practice Exemplars Certificate
Certificate |
Certificate | Free |