English Overview
Communication is a fundamental clinical skill that, if performed competently and efficiently, facilitates the establishment of a relationship of trust between the medical staff and the patient-customer. Having good communication skills is also essential to collaborating on teams with colleagues from other disciplines. Join us in this pre-recorded course to learn more about the topic and to improve your communication skills.
The course will cover the following lectures:
- Basics of Communication
- Effective Communication
- Health Literacy
- Communication Between Coworkers
- Breaking Bad News
- Informed Consent
- Difficult Patients
- Communication & Discharge
- Health Communication
- Conflict Management
This Activity for
- Other health care provider
- Respiratory Therapy
- Psychology
- Podiatry
- Physiotherapy
- Optometry
- Clinical Nutrition
- Nursing and Midwifery
- Dentistry and Related Specialties
- Resident / Fellow
- Physician
- Pharmacy
What I will learn?
- Identify the role of communication in effective healthcare delivery
- Describe the communication process
- Define positive and negative communication
- Identify strategies and tools to address health literacy in health promotion work
- Describe the impact of effective coworker communication
- Recognize the SPIKES approach to breaking bad news
- Explain various tactics that could be used to deal with a difficult patient
- Describe best practices that can be used to raise the effectiveness of discharge
- Describe characteristics of effective health communication
Main Them
This is a pre-recorded course; contains more than 12 pre-recorded videos. Each video is approximately 10-15 minutes long
Recorded Programs
Preface Part 1
How to start the course
Materials
Icebreakers: Introduce yourself
Introduction Part 1
Introduction & Importance of Communication Part 1
Introduction & Importance of Communication Part 2
Basics of Communication Part 1
Quiz 1 ( 60 Min )
Effective Communication Part 1
Health Literacy Part 1
Communication Between Coworkers Part 1
Breaking Bad News Part 1
Quiz 2 ( 60 Min )
Informed Consent Part 1
Difficult Patients Part 1
Activity: Share your story
Communication & Discharge Part 1
Health Communication Part 1
Quiz 3 ( 60 Min )
Conflict Managment Part 1
Final Quiz ( 60 Min )
Course Evaluation
Materials
Prices Details
| Optional Details | Fee |
|---|---|
| Communication Skills Course | 115 SAR |
Additional items to the activity
| Optional Details | Type | Fee |
|---|---|---|
|
Communication Skills Course Certificate
Accreditation |
Certificate | Free |
