Quality Management and Key Performance Indicators
Overview
Key Performance Measures (KPIs) are a vital part of the quality management system, enabling assessment of improvement efforts. KPIs can identify gaps between actual and targeted performance, and measure organizational effectiveness and efficiency.
Our upcoming course provides a review of the quality management cycle, followed by a focused exploration of KPIs in quality improvement. You will gain the skills to create insightful KPIs and track the success of your strategies, programs, projects, and services.
This Activity for
- Other health care provider
- Respiratory Therapy
- Psychology
- Podiatry
- Physiotherapy
- Optometry
- Clinical Nutrition
- Nursing and Midwifery
- Dentistry and Related Specialties
- Resident / Fellow
- Physician
- Pharmacy
- Occupational Therapy
- Clinical Laboratory Sciences
- Non Health Care Provider
- Healthcare & Hospital Administration
- Health Education
- Health Informatics
- Speech-Language Pathology
- Public and Community Health
- Clinical Pharmacy
- Medical Education
- Emergency Medical Services
- Radiological Technology
- Audiology
- Medical Technology
- Social Service
- Sociology
- Cardiac Perfusion
- Technicians and Health Assistants
- Dental Technology and Assistants
- Educational Institution
What I will learn?
By the end of the event, learners will be able to:
• Describe the cycle of quality management in healthcare.
• Clarify the concepts and purpose of using key performance indicators.
• Explain the best practice in key performance indicators selection according to organization needs.
• Clarify the differences between structure, process, and outcome performance measures.
• Recognize proper data sources used for the data gathering process.
• Describe the role of performance targets and identify techniques for performance expectations
• Recognize the performance gap between actual and desired performance expectations.
About Organizer
- Virtual Medical Academy
Additional items to the activity
| Optional Details | Type | Fee |
|---|---|---|
| Quality Management and Key Performance Indicators Certificate | Certificate | Free |