Communication Skills Course
Overview
Communication is a fundamental clinical skill that, if performed competently and efficiently, facilitates the establishment of a relationship of trust between the medical staff and the patient-customer. Having good communication skills is also essential to collaborating on teams with colleagues from other disciplines. Join us in this pre-recorded course to learn more about the topic and to improve your communication skills.
The course will cover the following lectures:
- Basics of Communication
- Effective Communication
- Health Literacy
- Communication Between Coworkers
- Breaking Bad News
- Informed Consent
- Difficult Patients
- Communication & Discharge
- Health Communication
- Conflict Management
This Activity for
- Other health care provider
- Respiratory Therapy
- Psychology
- Podiatry
- Physiotherapy
- Optometry
- Clinical Nutrition
- Nursing and Midwifery
- Dentistry and Related Specialties
- Resident / Fellow
- Physician
- Pharmacy
- Occupational Therapy
- Clinical Laboratory Sciences
- Non Health Care Provider
- Healthcare & Hospital Administration
- Health Education
- Health Informatics
- Speech-Language Pathology
- Public and Community Health
- Clinical Pharmacy
- Medical Education
- Emergency Medical Services
- Radiological Technology
- Audiology
- Medical Technology
- Social Service
- Sociology
- Cardiac Perfusion
- Technicians and Health Assistants
- Dental Technology and Assistants
- Educational Institution
What I will learn?
By the end of this course the candidate will be able to:
- Identify the role of communication in effective healthcare delivery
- Describe the communication process
- Define positive and negative communication
- Identify strategies and tools to address health literacy in health promotion work
- Describe the impact of effective coworker communication
- Recognize the SPIKES approach to breaking bad news
- Explain various tactics that could be used to deal with a difficult patient
- Describe best practices that can be used to raise the effectiveness of discharge
- Describe characteristics of effective health communication
About Organizer
- Virtual Medical Academy
Additional items to the activity
| Optional Details | Type | Fee |
|---|---|---|
| Communication Skills Course Certificate | Certificate | Free |