Communication Skills Course
المقدمة
Communication is a fundamental clinical skill that, if performed competently and efficiently, facilitates the establishment of a relationship of trust between the medical staff and the patient-customer. Having good communication skills is also essential to collaborating on teams with colleagues from other disciplines. Join us in this pre-recorded course to learn more about the topic and to improve your communication skills.
The course will cover the following lectures:
- Basics of Communication
- Effective Communication
- Health Literacy
- Communication Between Coworkers
- Breaking Bad News
- Informed Consent
- Difficult Patients
- Communication & Discharge
- Health Communication
- Conflict Management
هذا النشاط موجه لـ:
- Non Health Care Provider
- Speech-Language Pathology
- Educational Institution
- Other specializations not eligible for cme
ماذا سأتعلم؟
By the end of this course the candidate will be able to:
- Identify strategies and tools to address health literacy in health promotion work
- Define positive and negative communication
- Explain various tactics that could be used to deal with a difficult patient
- Recognize the SPIKES approach to breaking bad news
- Describe the communication process
- Identify the role of communication in effective healthcare delivery
- Describe best practices that can be used to raise the effectiveness of discharge
- Describe characteristics of effective health communication
- Describe the impact of effective coworker communication
عن المنظم
- Virtual Medical Academy
عناصر إضافية للفعالية:
| تفاصيل اختيارية | النوع | الرسوم |
|---|---|---|
| Communication Skills Course Certificate | الشهادة | مجاني |